UPDATED 9/22/2024
PRIVACY POLICY
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process,
we collect the personal information you provide to us including, but not limited to your
name, address, and email. When you browse our store, we automatically receive your
computer’s internet protocol (IP) address to help us learn about your browser and
operating system. With your permission, we may send you emails about our store, new
products, and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your
credit card, place an order, arrange for a delivery or return a purchase, we imply that you
consent to our collecting it and using it for that specific reason only. If we ask for your
personal information for a secondary reason, like marketing, we will either ask you directly
for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
After you opt-in, you may withdraw your consent for us to contact you, for the continued
collection, use or disclosure of your information, at any time, by sending an email to
contact@hightproducts.com.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you
violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide the online e-commerce platform that
allows us to sell products and services to you. Your data is stored on a secure server
behind a firewall through Shopify’s data storage, databases and the general Shopify
application.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores
your credit card data. It is encrypted through the Payment Card Industry Data Security
Standard (PCI-DSS). Your purchase transaction data is stored only as long as is
necessary to complete your purchase transaction. After that is complete, your purchase
transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the
PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard,
American Express and Discover. PCI-DSS requirements help ensure the secure handling
of credit card information by our store and its service providers.
For more insight, you can read Shopify’s Terms of Service and/or Privacy Statement:
https://www.shopify.com/legal/terms
https://www.shopify.com/legal/privacy
SECTION 5 – THIRD PARTY SERVICES
In general, the third party providers used by us will only collect, use and disclose your
information to the extent necessary to allow them to perform the services they provide to
us. However, certain third party service providers, such as payment gateways and other
payment transaction processors, have their own privacy policies in respect to the
information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can
understand the manner in which your personal information will be handled by these
providers.
In particular, remember that certain providers may be located in or have facilities that are
located in different jurisdictions than either you or us. So if you elect to proceed with a
transaction that involves the services of a third party service provider, then your
information may become subject to the laws of the jurisdiction(s) in which that service
provider or its facilities are located. As an example, if you are located in Canada and your
transaction is processed by a payment gateway located in the United States, then your
personal information used in completing that transaction may be subject to disclosure
under United States legislation, including the Patriot Act. Once you leave our store’s
website or are redirected to a third-party website or application, you are no longer
governed by this Privacy Policy or our website’s Terms of Service.
Links:
When you click on links on our store, they may direct you away from our site. We are not
responsible for the privacy practices of other sites and encourage you to read their privacy
statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry
best practices to make sure it is not inappropriately lost, misused, accessed, disclosed,
altered or destroyed. If you provide us with your credit card information, the information is
encrypted using secure socket layer technology (SSL) and stored with a AES-256
encryption. Although no method of transmission over the Internet or electronic storage is
100% secure, we follow all PCI-DSS requirements and implement additional generally
accepted industry standards.
SECTION 7 – COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if
you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your
session (referrer, landing page, etc).
_shopify_visit, no data held, persistent for 30 minutes from the last visit, Used by our
website provider’s internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day,
Counts the number of visits to a store by a single customer, cart, unique token, persistent
for 2 weeks, stores information about the contents of your cart
_secure_session_id, unique token, sessional.
storefront_digest, unique token, indefinite If the shop has a password, this is used to
determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or
province of residence, or that you are the age of majority in your state or province of
residence and you have given us your consent to allow any of your minor dependents to
use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it
frequently. Changes and clarifications will take effect immediately upon their posting on
the website. If we make material changes to this policy, we will notify you here that it has
been updated, so that you are aware of what information we collect, how we use it, and
under what circumstances, if any, we use and/or disclose it. If our store is acquired or
merged with another company, your information may be transferred to the new owners so
that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have
about you, register a complaint, or simply want more information, contact our Privacy
Compliance Officer at contact@hightproducts.com